How can I reset my smartwatch with factory settings?

There are three ways to reset your watch depending on your watch model. 

Firstly, through your app. 

1. 1. Click on the top left corner menu for iOs or lower left button for android
   2. Scroll down until "reset options"
   3. Click on "reset device"

The watch will move hands to indicate it has made a reset.

Secondly, if you didn’t reach to connect the watch to the app, you can proceed with a manual reset. Here is how to do it (this option is not available for the holders of an AlpinerX Alive AL-284): 

Press 10 times the crown button (the button at 3 o'clock) and on the tenth press, keep the button pressed for at least 10 seconds: the watch will move hands to indicate it has made a reset.

The last option is to let your watch discharge completely, it will make a natural reset. After that, you can charge your watch as usual (this option is only available for watches with rechargeable batteries)