Cloud
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      1. Smartwatches Support
      2. Troubleshooting
      3. Cloud

      I can not connect to my cloud account? / I am facing difficulties with the cloud connexion?

      Please note that we have made a progressive migration of the cloud at the beginning of this year 2021. This explains why you have encountered difficulties connecting. The new links are as follows: 

       

      For Frédérique Constant users: https://portal.frederiqueconstant.com/ 

      For Alpina users: https://portal.alpinawatches.com/

       

      You can log in with your same login and password.