Notifications
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      1. Smartwatches Support
      2. Troubleshooting
      3. Notifications

      I do not get notifications on my smartwatch, what should I do?

      Please find below the instructions based on the kind of smartphone that you do have:

      iPhone:
      1 – Go on the App, connect the smartwatch, and go to the Notification page : uncheck every boxes
      2 – Unpair your watch from the App
      3 – Quit the App, and remove it from the multitask
      4 – In the Bluetooth settings of the iPhone, unpair the smartwatch by clicking on “Forget this device”
      5 – Re-open the App, and connect the smartwatch
      6 – Go to the Notification page, and check the boxes for the app you want to have the notifications

      Android:
      1 – Go on the App, connect the smartwatch, and go to the Notification page : uncheck every boxes
      2 – Unpair your watch from the App
      3 – Quit the App, and remove it from the multitask
      4 – Turn-off Bluetooth, Turn-on airplane mode for 10 seconds, turn-of airplane mode and turn-on Bluetooth
      5 – Re-open the App, and connect the watch
      6 – Go to the Notification page, and check the boxes for the app you want to have the notifications